Security Policy

Last updated 02 November 2006.

We know that when you send your personal data to us you need to be confident that we have the security systems in place to look after it properly. This Security Policy explains the security we use when we communicate across the Internet and when we store your personal data. If you have any queries concerning the security of your personal data please email our Internet Store provider at security@foodcommerce.co.uk.

1. Collecting information from you.
When you navigate to any page on www.greenfieldsonline.co.uk website that requires you to input sensitive personal data our website will insist that the connection with your browser is secure. We do this using Secure Sockets Layer (SSL) technology which encrypts the data you send to us keeping it private.

2. How do you know when the connection is secure?
In the status bar at the bottom of your web browser there will be a closed padlock.

3. Storage of your data.
We store your personal data on secure servers located in specialist data centres with state-of-the-art electronic and physical security. These servers are not accessible from the Internet. We store credit and debit card numbers only until payment is taken and always in an unreadable, encrypted format.

4. Communication with other servers.
In processing your orders and payments we send your data across the Internet to other servers e.g. the payment service provider. Whenever we do this we encrypt and secure your data in a similar manner to when we get data from you.

5. Securing your own personal computer (PC).
Green Fields Farm Shop is not responsible in any way for the security of your PC and we offer the advice below in good faith only. It should also be noted that the security of our customers PCs has no affect whatsoever on the security at www.greenfieldsonline.co.uk.

Just as in many other areas in life the Internet is a very enjoyable place provided that you take a few small steps to ensure your safety and security. There are four things you should do if you connect your PC to the Internet regardless of whether you use it for things such as online banking or purchasing goods where you transmit sensitive data:

  1. Install a firewall – this prevents intruders getting in and your information getting out.
  2. Install antivirus software – this prevents malicious software being installed on your PC.
  3. Update the virus pattern in your antivirus software regularly – the viruses most likely to succeed in infecting your PC are the new ones as your antivirus software may not be aware of them.  Automatic updates are best.
  4. Keep your system patched – Microsoft and others offer free updates to their software to fix bugs and vulnerabilities.

You can find further information on securing your home PC at www.cert.org/homeusers/HomeComputerSecurity and http://support.microsoft.com/?pr=SecurityHome.

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